{"id":74,"date":"2022-02-23T05:34:03","date_gmt":"2022-02-23T03:34:03","guid":{"rendered":"https:\/\/monikulttuurinentyopaikka.myski.web-veistamo.fi\/?page_id=74"},"modified":"2022-06-09T10:26:21","modified_gmt":"2022-06-09T08:26:21","slug":"cultural-competence","status":"publish","type":"page","link":"https:\/\/monikulttuurinen.fi\/en\/cultural-competence\/","title":{"rendered":"Cultural Competence"},"content":{"rendered":"\n<p class=\"has-large-font-size\">When a new person joins a work team, they bring along not only their professional skills but their whole personality. This also includes cultural characteristics, the person\u2019s unconscious prejudices and previous experiences.<\/p>\n\n\n\n<p class=\"has-large-font-size\">In a functional team, everyone gets to be completely themselves. The supervisor has a big responsibility here.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"tiedostaminen\"><strong>Awareness of cultural practices<\/strong><\/h2>\n\n\n\n<p>One of the biggest challenges of leadership is the supervisor\u2019s inability to identify the practices specific to different cultures. The Finnish way is not the only way to work. A good supervisor can be flexible with different operating methods.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-center table-columns is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\" style=\"padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px\">\n<div class=\"wp-block-column is-vertically-aligned-center has-grey-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;flex-basis:33.33%\">\n<h5 class=\"has-text-align-center wp-block-heading\"><strong>Building an identity<\/strong><\/h5>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center has-grey-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;flex-basis:66.66%\">\n<p><strong>Individual or communal<\/strong><br>Is a person responsible only for themselves, or is the success or membership of the person\u2019s family\/community more important than work?<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-center table-columns is-layout-flex wp-container-core-columns-is-layout-2 wp-block-columns-is-layout-flex\" style=\"padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px\">\n<div class=\"wp-block-column is-vertically-aligned-center has-grey-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;flex-basis:33.33%\">\n<h5 class=\"has-text-align-center wp-block-heading\"><strong>Attitude to time<\/strong><\/h5>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center has-grey-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;flex-basis:66.66%\">\n<p class=\"has-text-align-left\"><strong>Specific or indicative<\/strong><br>Are the agreed dates and times binding or indicative?&nbsp;<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-center table-columns is-layout-flex wp-container-core-columns-is-layout-3 wp-block-columns-is-layout-flex\" style=\"padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px\">\n<div class=\"wp-block-column is-vertically-aligned-center has-grey-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;flex-basis:33.33%\">\n<h5 class=\"has-text-align-center wp-block-heading\">Attitude to authority<\/h5>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center has-grey-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;flex-basis:66.66%\">\n<p><strong>Equal or unequal<\/strong><br>Is the supervisor a colleague, or are they expected to give instructions and supervision?<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-center table-columns is-layout-flex wp-container-core-columns-is-layout-4 wp-block-columns-is-layout-flex\" style=\"padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px\">\n<div class=\"wp-block-column is-vertically-aligned-center has-grey-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;flex-basis:33.33%\">\n<h5 class=\"has-text-align-center wp-block-heading\"><strong>Gender roles<\/strong><\/h5>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center has-grey-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;flex-basis:66.66%\">\n<p>Is it new to work for a woman? How do gender roles within a family affect working life?<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-center table-columns is-layout-flex wp-container-core-columns-is-layout-5 wp-block-columns-is-layout-flex\" style=\"padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px\">\n<div class=\"wp-block-column is-vertically-aligned-center has-grey-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;flex-basis:33.33%\">\n<h5 class=\"has-text-align-center wp-block-heading\"><strong>Tolerance of uncertainty<\/strong><\/h5>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center has-grey-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;flex-basis:66.66%\">\n<p>Is an unclear job description and broad instructions a motivating or crippling factor<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-center table-columns is-layout-flex wp-container-core-columns-is-layout-6 wp-block-columns-is-layout-flex\" style=\"padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px\">\n<div class=\"wp-block-column is-vertically-aligned-center has-grey-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;flex-basis:33.33%\">\n<h5 class=\"has-text-align-center wp-block-heading\"><strong>Initiative<\/strong><\/h5>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center has-grey-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;flex-basis:66.66%\">\n<p>Are people expected to have an initiative and be proactive in searching for information?<\/p>\n<\/div>\n<\/div>\n\n\n\n<p>Cultural background can play a major role in how the above issues are perceived. Don\u2019t fall for assumptions and stereotypes. Remember that in addition to cultural backgrounds, our actions are also influenced by other intersections (e.g. gender, age, life experiences). Talk to team members directly.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity is-style-wide\"\/>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\" id=\"esihenkilo\"><strong>Supervisors set an example for the whole team<\/strong><\/h2>\n\n\n\n<p>The task of a supervisor is to set an example for others. This involves taking issues related to cultural background and preventing possible tensions into account.<\/p>\n\n\n\n<p>A good supervisor is flexible, modifies ways of doing things and styles of working according to their team members\u2019 needs.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/monikulttuurinen.fi\/wp-content\/uploads\/2022\/04\/nainen.png\" alt=\"\" class=\"wp-image-558\" srcset=\"https:\/\/monikulttuurinen.fi\/wp-content\/uploads\/2022\/04\/nainen.png 800w, https:\/\/monikulttuurinen.fi\/wp-content\/uploads\/2022\/04\/nainen-300x300.png 300w, https:\/\/monikulttuurinen.fi\/wp-content\/uploads\/2022\/04\/nainen-150x150.png 150w, https:\/\/monikulttuurinen.fi\/wp-content\/uploads\/2022\/04\/nainen-768x768.png 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity is-style-wide\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"virheet\">Create a culture where mistakes are ok&nbsp;<\/h2>\n\n\n\n<p>It is the supervisor\u2019s responsibility to create an atmosphere in the team where mistakes are allowed. In the event of a mistake, it is advisable to take time to reflect and think about what can be learned from the situation.<\/p>\n\n\n\n<p>It must be possible to give feedback at a low threshold without fear of someone getting angry. An anonymous feedback channel can lower the threshold even further. Employees need to be confident that feedback is also handled and genuinely taken into account.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity is-style-wide\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"kulttuurisensitiivisyys\">Cultural-sensitive working method&nbsp;<\/h2>\n\n\n\n<p>A good team keeps in mind that people from different cultural backgrounds may have different thoughts, ways of acting and communication habits. This is what the term cultural competence means.<\/p>\n\n\n\n<p>All activities are based on creating a non-discriminatory environment. Everyone is an individual, and no one represents any supposed reference group (such as ethnicity or culture).<\/p>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-center table-columns is-layout-flex wp-container-core-columns-is-layout-8 wp-block-columns-is-layout-flex\" style=\"padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px\">\n<div class=\"wp-block-column is-vertically-aligned-center has-grey-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;flex-basis:33.33%\">\n<h5 class=\"has-text-align-center wp-block-heading\">Values<\/h5>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center has-grey-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;flex-basis:66.67%\">\n<ul class=\"wp-block-list\"><li>Respect for human dignity and human rights<\/li><li>Appreciation of cultural diversity<\/li><li>Respect for democracy, justice, fairness, equality and the constitutionally governed state<\/li><\/ul>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-center table-columns is-layout-flex wp-container-core-columns-is-layout-9 wp-block-columns-is-layout-flex\" style=\"padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px\">\n<div class=\"wp-block-column is-vertically-aligned-center has-grey-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;flex-basis:33.33%\">\n<h5 class=\"has-text-align-center wp-block-heading\">Attitudes<\/h5>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center has-grey-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;flex-basis:66.66%\">\n<ul class=\"wp-block-list\"><li>Openness to other cultures, beliefs, philosophies and customs<\/li><li>Respect<\/li><li>Open-mindedness<\/li><li>Responsibility<\/li><li>Relying on one\u2019s own abilities<\/li><li>Tolerance of uncertainty<\/li><\/ul>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-center table-columns is-layout-flex wp-container-core-columns-is-layout-10 wp-block-columns-is-layout-flex\" style=\"padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px\">\n<div class=\"wp-block-column is-vertically-aligned-center has-grey-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;flex-basis:33.33%\">\n<h5 class=\"has-text-align-center wp-block-heading\">Competence<\/h5>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center has-grey-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;flex-basis:66.66%\">\n<ul class=\"wp-block-list\"><li>Self-guided learning<\/li><li>Analytical and critical thinking<\/li><li>Listening and attention skills<\/li><li>Empathy<\/li><li>Flexibility and adaptability<\/li><li>Language and communication skill<\/li><li>Collaborative skills<\/li><li>Conflict-solving skills<\/li><\/ul>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-center table-columns is-layout-flex wp-container-core-columns-is-layout-11 wp-block-columns-is-layout-flex\" style=\"padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px\">\n<div class=\"wp-block-column is-vertically-aligned-center has-grey-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;flex-basis:33.33%\">\n<h5 class=\"has-text-align-center wp-block-heading\">Knowledge and understanding<\/h5>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center has-grey-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;flex-basis:66.66%\">\n<ul class=\"wp-block-list\"><li>Self-awareness and self-criticism<\/li><li>Knowledge and critical interpretation of language and communication<\/li><li>Knowledge and critical interpretation of the world: politics; law; human rights; cultures; religions; history; media; economic systems; environment; sustainable lifestyle<\/li><\/ul>\n<\/div>\n<\/div>\n\n\n\n<p>The Council of Europe\u2019s model of competence for a democratic culture consists of four categories: values; attitudes; skills; and knowledge and understanding. The dynamics of a successful work community should be reviewed one category at a time, according to the model.<\/p>\n\n\n\n<p>Think about whether they are realised at both individual and company level.<\/p>\n\n\n\n<p>As a supervisor, what can you do to improve the situation?<\/p>\n\n\n\n<p>The key factors in this are respect for the individual, trust, openness, open-mindedness, and an absolutely antiracist and equality-focused mentality.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity is-style-wide\"\/>\n\n\n\n<h5 class=\"wp-block-heading\">Sources<\/h5>\n\n\n\n<p class=\"has-small-font-size\"><em>Kirjat:<\/em><\/p>\n\n\n\n<ul class=\"has-small-font-size wp-block-list\"><li>Lahti, Leena 2014. Monikulttuurinen ty\u00f6el\u00e4m\u00e4: hyv\u00e4ksi ihmiselle, hyv\u00e4ksi bis\u0002nekselle. Helsinki: Sanoma Pro.&nbsp;<\/li><li>Yli-Kaitala, Kirsi, Toivanen, Minna, Bergbom, Barbara, Airila, Auli &amp; V\u00e4\u00e4r\u00e4nen, Ari 2013. Monikulttuurinen ty\u00f6paikka: opas esimiehelle. Helsinki: Ty\u00f6terveyslaitos.&nbsp;<\/li><\/ul>\n\n\n\n<p class=\"has-small-font-size\"><em>Verkkoaineisto<\/em><\/p>\n\n\n\n<ul class=\"has-small-font-size wp-block-list\"><li>Inha, Karoliina 2016. Maailmankansalaisuuden ytimess\u00e4: mit\u00e4 globaaliosaaminen on ja mihin sill\u00e4 pyrit\u00e4\u00e4n. Oph.fi <a rel=\"noreferrer noopener\" href=\"https:\/\/www.oph.fi\/sites\/default\/files\/documents\/Globaalikasvatus-avaindokumenteissa_20.pdf\" target=\"_blank\">https:\/\/www.oph.fi\/sites\/default\/files\/documents\/Globaalikasvatus-avaindokumenteissa_20.pdf<\/a>&nbsp;<\/li><li>Oikeusministeri\u00f6. Yhdenvertaisuuden arviointi. <a rel=\"noreferrer noopener\" href=\"https:\/\/yhdenvertaisuus.finlex.fi\/yhdenvertaisuuden-arviointi\/miksi\/\" target=\"_blank\">https:\/\/yhdenvertaisuus.finlex.fi\/yhdenvertaisuuden-arviointi\/miksi\/<\/a>&nbsp;<\/li><li>Terveyden ja hyvinvoinnin laitos 2021. Kulttuurisensitiivinen ty\u00f6ote.&nbsp; <a rel=\"noreferrer noopener\" href=\"https:\/\/thl.fi\/fi\/web\/maahanmuutto-ja-kulttuurinen-moninaisuus\/tyon-tueksi\/hyvia-kaytantoja\/kulttuurisensitiivinen-tyoote\" target=\"_blank\">https:\/\/thl.fi\/fi\/web\/maahanmuutto-ja-kulttuurinen-moninaisuus\/tyon-tueksi\/hyvia-kaytantoja\/kulttuurisensitiivinen-tyoote<\/a>&nbsp;<\/li><\/ul>\n","protected":false},"excerpt":{"rendered":"<p>When a new person joins a work team, they bring along not only their professional skills but their whole personality. This also includes cultural characteristics, the person\u2019s unconscious prejudices and previous experiences. In a functional team, everyone gets to be completely themselves. The supervisor has a big responsibility here. Awareness of cultural practices One of [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":736,"parent":0,"menu_order":6,"comment_status":"closed","ping_status":"open","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-74","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/monikulttuurinen.fi\/en\/wp-json\/wp\/v2\/pages\/74"}],"collection":[{"href":"https:\/\/monikulttuurinen.fi\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/monikulttuurinen.fi\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/monikulttuurinen.fi\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/monikulttuurinen.fi\/en\/wp-json\/wp\/v2\/comments?post=74"}],"version-history":[{"count":8,"href":"https:\/\/monikulttuurinen.fi\/en\/wp-json\/wp\/v2\/pages\/74\/revisions"}],"predecessor-version":[{"id":779,"href":"https:\/\/monikulttuurinen.fi\/en\/wp-json\/wp\/v2\/pages\/74\/revisions\/779"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/monikulttuurinen.fi\/en\/wp-json\/wp\/v2\/media\/736"}],"wp:attachment":[{"href":"https:\/\/monikulttuurinen.fi\/en\/wp-json\/wp\/v2\/media?parent=74"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}